1 Year Replacement Warranty
This warranty is available to consumers only. You are a consumer if you own a Zetronix product which was purchased from Zetronix. Except as otherwise required under applicable law, this warranty is not available to retailers or other commerical purchasers or owners.
We warrant that your Zetronix product will be free of defects in materials and workmanship under normal use in accordance with the documentation provided for a period of twelve (12) month following your receipt of the product from Zetronix. During this twelve (12) month period, users may return Zetronix product(s) for warranty service only for the following reason(s): Product material defect. Product defect. Inability of installation due to CD material defect. The warranty does not apply nor is exclusive to: The damages or problems resulting from misuse, abuse, accident or alteration of the product(s).. If your Zetronix product(s) should prove to be defective within the warranty period, we will repair it, or replace if necessary, without charge to you.
If you must ship or mail the product to Zetronix for warranty service, you must prepay all shipping & handling costs and assume all risks of loss or damage in transit. Zetronix will NOT accept products for warranty service for the follwing reasons: any opened items unless defective and/or damage to the item(s) due to shipping. You must obtain a shipment damage report from your shipper and submit to Zetronix before obtaining RMA number if you must return the product for warranty service.
Before you return the item, you must obtain an RMA number from Zetronix.Com. Items returned to us with out an RMA number will be returned back to sender.
Note: You MUST obtain a RMA number from Zetronix by clicking the Exchanges link under information box at the bottom of the webpage of www.zetronix.com. Address and RMA number along with istructions will be e-mailed to you after the RMA form is submitted and approved.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, ZETRONIX SPECIFICALLY DISCLAIMS ALL WARRANTIES EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO PRODUCT. IN NO EVENT SHALL ZETRONIX BE LIABLE FOR ANY LOSS OF PROFIT OR ANY OTHER DAMAGE, INCLUDING BUT NOT LIMITED TO INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES (EVEN IF ZETRONIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). ALL LIABILITY BY SVP HEREUNDER IS EXPRESSLY LIMITED TO ANY AMOUNTS PAID TO ZETRONIX FOR THE PURCHASE OF PRODUCT.
The following returned merchandised conditions will be rejected by ZETRONIX:
1. shipment without RMA #, detailed contact information, problem descriptions
2. merchandise has been damaged, scratched, disassembled, misused, or any other damages from transportation, handling, or natural causes.
3. Dispute transactions.
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