We are committed to providing you with the information you need in order to feel confident in how we're protecting your privacy. We protect your privacy by:
While using our site, we may ask you to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:
Cookie data. We may use “cookies” (a small text file sent by your computer each time you visit our site) or similar technologies to record log data. Many browsers default to accepting cookies. You may be able to change this setting in your browser, and you can also clear your cookies. If you do, you may lose some functionality on our site. Check your browser’s help function to learn more about your cookie setting options.
We may use the following types of cookies and tags:
The information that we collect and store relating to you is used to provide our services to you. Zetronix is relying on the following lawful grounds to collect and process any personal data you have provided:
Our Direct Business Interests:
Advertiser Business Interests:
Please be advised that we do not reveal information about identifiable individuals to our advertisers, but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.
We do not share your personal information with others except as indicated within this policy, or when we inform you and give you an opportunity to opt-out of having your personal information shared. We will share your information in the following ways.
With third-party service providers, agents, or contractors. We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to you. For example, we engage Service Providers to process credit card transactions and other payment methods. We may also engage Service Providers to provide services such as marketing, advertising, communications, infrastructure and IT services, to provide customer service, to collect debts, and to analyze and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We do not authorize them to use or disclose your personal information except in connection with providing their services on our behalf to you.
With third party analytics providers: We use Google Analytics, which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. This data is shared with other Google Services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
With third party advertising providers: We use Google AdWords remarketing service, provided by Google Inc.
With Social Media: We use Twitter.
With Social Media: We use Facebook.
This site is operated in the United States. If you are located in another jurisdiction, please know that your information will be transferred to, stored, and processed in the United States. By using this site and providing us with information, you consent to this transfer, processing, and storage of your information in the United States. It is important to note that the privacy laws in the United States may not be as comprehensive as those in other countries such as the European Union. Our service providers use appropriate safeguards to transfer your personal data securely to the United States.
We may have links on our site to other sites that we do not operate. If you click on a third-party link, you will be taken directly to that site which is governed by its own privacy notice. We strongly encourage you to read that privacy notice. We do not control that site and assume no responsibility for the content, policies, or its practices.
We aim to take reasonable steps, so you can correct, amend, delete or limit the use of your Personal Data. We outline your choices below:
E-mail. As described above, if you do not wish to receive promotional e-mails from us, you may opt-out at any time. If you opt-out of a promotional e-mail, we may still send you transactional and administrative emails about this privacy notice or about the products or services you have purchased.
Cookies. Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.
Advertising. You can opt-out of online targeted advertising by opting out within the advertisement itself or by visiting Digital Advertising Alliance, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe. You can also opt-out of the Digital Advertising Alliance using your mobile device settings.
Your rights under certain circumstances. To initiate any of these actions please contact us at [email protected]
Right to Lodge a Complaint. For European Union residents, if you feel that our processing of your personal data infringes on data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state where you habitually reside, your place of work, or the location of the alleged infringement. If you are located outside of the European Union, you may have rights under privacy laws in the jurisdiction where you live.
We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
We request that you do not send us any sensitive data such as social security or national identification numbers, information related to racial or ethnic origin, political opinions, religious beliefs, health data, biometrics or genetic, criminal background or trade union membership information. If you do send us this information, then you are consenting to its processing in accordance with this privacy notice. To avoid processing of sensitive data, do not submit it.
Our site is not directed to children under 16. If you learn that your minor child has provided us with personal information without your consent, please contact us.
In December 2016, the EU Parliament and Council agreed upon the EU General Data Protection Regulation (GDPR), first proposed in 2012, to go into effect on May 25, 2018.
GDPR offers a new framework for data protection with increased obligations for organizations. GDPR focuses on protecting personal data and handing control of it back to the subject of the data.
We’ve been receiving a lot of questions from our Customers, Vendors, Prospects, and Partners. So we’ve provided some more information in the following areas:
Where customers are processing personal data with Zetronix, as this is against third party data sources, we are asking our customers to advise us on the lawful processing condition for using our products/services. This ‘reason’ why will need to be determined by our customer, as they are the Data Controller. Zetronix is the Data Processor who acts under their instruction.
There are six lawful processing conditions:
Data privacy is discussed throughout Zetronix with regular presentations to all of our Employees, the Executive Team, and members of our Board of Directors.
Zetronix’s named Data Protection Officer is Daniel Sachs (COO).
Daniel Sachs leads the Privacy and Data Compliance initiative, where each Department Head has a core focus on the products Zetronix delivers, helping embed data privacy into operations whilst also monitoring activity on an ongoing basis.
Zetronix has completed Article 30; our Data Mapping exercise. We know what data we have, where it’s held, how we access it, the classification of the data, records for transfer, and flowcharts to show how it moves between systems, processes and countries.
The Operations Team is focused on maintaining an information security program that covers everything you would expect and more.
This includes technical security measures (e.g. intrusion, detection, firewalls, monitoring), restricted access to personal data, protection of our physical premises and hard assets, maintaining security measures for our team members (e.g. pre-screening), a data-loss prevention strategy and regular testing of our security posture across our product family: Zetronix.com, Soliur.com
Where appropriate, a Privacy Impact Assessment will be completed and evidence gathered, such as copies of privacy notices, a due diligence questionnaire, periodic testing.
Zetronix has a process in place to manage these requests and sees no issue responding within the new GDPR required timescale of 30 days.
The ICO or Information Commissioner’s Office has a Blog that clears up a lot of myths around data breach reporting. Art. 33 (2) states as a data processor, Zetronix’s obligation is to notify data controllers without undue delay after becoming aware of it. WP29 have provided some guidance on this which states:
“The GDPR does not provide an explicit time limit within which the processor must alert the controller, except that it must do so “without undue delay”. Therefore, WP29 recommends an immediate notification by the processor to the controller, with further information about the breach provided in phases as information becomes available. This is important in order to help the controller to meet the requirement of notification to the supervisory authority within 72 hours.”
Zetronix’s position is, the regulation states without “undue delay”, therefore this is what we will abide by. However, we recognize that for our Customer, the Data Controller, the clock will only start ticking when they become aware there has been an incident.
You can reach our Compliance team via email for any GDPR related questions at: [email protected]